Please make sure your return or exchange has been approved before returning your items, or it may be sent back to you.
Holiday Exchange Policy
Regular priced items purchased on or between Nov. 01, 2018 and Dec. 25 2018 may be exchanged within 60 days of delivery.
Exclusions
Gift cards, hats, buttons, bags, or any other accessories cannot be refunded.
Exchanges
Exchanges are for the same item of a different size. Exchanging items of different styles, designs, or prices are not allowed.
Clearance/Sale Items
Only regular priced items may be refunded or exchanged. Clearance items cannot be returned. All sales are FINAL on clearance items.
Preorder Items
Exchanging Preorder items for an “out-of-stock” size is not limited to the 30-day exchange policy only if an exchange was approved by a member of the LFA Team.
Exchanging for “Out-of-Stock” Items
If we receive an exchange for an item not currently in stock, and the restock date is more than one week out, store credit may be issued in place of the replacement item.
Free/Promotional Items
Free items received by meeting certain order requirements must be sent back on merchandise returns or cancellations if the original order fails to qualify for the item. Failure to do so will result in the free item’s value being deducted from the refund total.
Faulty or Defective Items
In the unlikely event you have received a faulty or defective item, please contact us immediately with the following information within 30 days or receiving products:
- Your order number
- Which item is damaged
- A description
- Photographic evidence
Unless proof of damage has been verified by a member of the support team, we cannot action a refund, credit or exchange.
Please do not return any damaged goods unless advised by a member of our support team.
Notice
We reserve the right to refuse a return or exchange, and will provide you with a reasonable explanation upon request. We thank you in advance for your understanding.